Delivering Development (iv): Peer Training
When you don’t have time to train, you can delegate the training task to someone else - a colleague or a peer. Employees tend to listen more carefully to other employees - after all, they see them all the time whereas they may see the manager only now and then.
Another advantage is the 'stickability' of the training. Training is associated in learners’ minds with the trainer. If the learner is in constant contact with the trainer, they are more likely to find the learning is constantly reinforced.
The design of peer training is effectively the same as one-to-one training. Use the following exercise to consider how you might select a suitable peer trainer.
Exercise: Selecting a peer trainer
A suitable peer trainer:
- believes that every individual at work has the capacity to learn;
- feels that individuals learn at different rates and in ways that are unique to them;
- believes that adults learn best when they are involved and the learning is of some use;
- feels that training around agreed standards with measurable outcomes is best for the trainer and the learner;
- gives positive reward or reinforcement during a lesson;
- acknowledges that adults like to tell you how they learn best and what they need to know;
- likes to share what they know with other people;
- takes a pride in their work;
- has a good relationship with fellow workers; and
- shows patience when presenting information.